Very unaccommodating. We placed a large order with them and asked them to coordinate the delivery with several other furniture deliveries we were expecting, so that we wouldn't have to be home multiple days in a row. After agreeing to coordinate, these guys later failed to honor the request. When we asked if they could push back their scheduled delivery to line up with another delivery scheduled for 2 days later, they said no and they would still show up even though we told them nobody may be around. I second all the posts that state these guys are arrogant and not interested in customer service.For the price you'll pay, you can get the same quality furniture elsewhere...and with better customer service!
Laziest salesperson ever! She sat at the desk and informed us they didn't have anything we wanted. Roche boboir was much better!
I ordered the same B&B Italia bed (the Charles bed) as I've bought in the past, and when it arrived with no mattress (after also paying a crazy delivery and setup fee of nearly $900), it came with NO MATTRESS. When I called, the owner of Montage said: this has happened before. B&B Italia started a policy of not providing mattresses in the US apparently. So the owner had had this exact issue before with a customer, and yet didn't have her salespeople inform the customers. My sales person never even responded to my complaint, and the owner said she was embarrassed and would be back to me, yet also never replied with any apology or even slight break on the delivery/assembly charge (and I even tipped the guys $40 each). Horrible place with no integrity.
Extremely high end furniture store ,heart of design .Beautiful dining room ,outdoor furniture and bedroom suites .
I love, love, love Montage!! Gorgeous store, fabulous furniture. I've always had wonderful service and highly recommend them.
Montage is a UK Furniture Store based in Boston, East Midlands. Montage is located at 75 Arlington St, Boston, MA 02116, USA, Boston, East Midlands 02116, UK.
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